The Urbanwire Job Interview Guide >>>

By Jolene Limuco • Urbanwire   
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Next month, thousands of Polytechnic leavers will find themselves free from academia and plunged into the working world. With the economic situation being what it is and a war raging on, the typically difficult time fresh grads have jostling for well-paying jobs that form the foundation for a life of employment is made even harder.

The challenge of the job interview is the first and most important hurdle to cross. Don't know what to expect if you've been granted 1? Haven't got a clue what to wear? Don't worry. Urbanwire has put together a guide on gearing up for that all-important interview.

Be Prepared >>>

The Importance of Nonverbal Communication >>>

The Interview Myths >>>

The Real Deal >>>

The Straits Times Job Special article on Feb 3 told us what many suspected, that
companies are downsizing and employers are looking for people who are flexible, multi-skilled and willing to accept lower pay.

Ngee Ann Polytechnic lecturer, Mrs. Choo Cheh Hoon, who teaches Professional Preparation, warns that since more people are chasing even fewer jobs, job hunters should
think out of the box. "Be more creative, do not look at traditional niches or jobs which are advertised only, write unsolicited resumes and letters selling your competencies for a need or a market opportunity which the company has not noticed, create your own 'job'." Professional Preparation is a module that equips students with self-knowledge and skills to
prepare resumes, portfolios and ready themselves for the interview.

With unemployment at an all-time high, you may find yourself even competing with people with experience, and it's thus vital to project yourself as a superior candidate.

Unless daddy owns the business, you're most likely to secure a job through an interview. The job interview is the crucial stage for the employer to determine if you're suited for the job. Mrs. Choo says that while an interview is a foot in the door, "You're being hired hinges on how well you perform at the interview according to the expectations of the interviewers, on how you handle the questions, and whether you have the personality that suits the corporate culture and job."

After sending out countless resumes, you finally land an interview with a favourable company. So what next?

Be Prepared

"Know yourself, know your adversary and you'll win every battle," Chinese philosopher Sun Tzu tells you in his famed strategy manual Art of War. In the book Interview For Success by Caryl Rae Krannich and Ronald L. Krannich, have interpreted this as identifying your strengths and weaknesses. Your list will help you and your interviewer see how your
unique attributes dovetail with the needs of the opening and the company.

You can review your strengths and weaknesses by reading up on psychometric tests or asking friends to objectively tell you your traits. You can also try some psychometric tests online at MySkillsProfile.com or you can take the Riso-Hudson Enneagram Test online at
www.enneagraminstitute.com where you will be able to find out if you are a Reformer, an
Individualist, an Enthusiast or any of the other 6 personality types.

The other crucial part of the Sun Tzu equation is to do research on the company, although it isn't your enemy strictly, it's something you want to conquer by the end of your interview. This is one of the most important steps, you must know the background of the organisation and evaluate if you can assimilate into the company.

Mrs. Choo advises doing your homework to gain an advantage over the other interview candidates, "Check out the company's background, its size, type of ownership, corporate culture, products and services, the job itself, the scope of work, routine, reporting structure, skills needed. This shows how serious you are about the job and also enables you to
know whether you are the right match, and to answer and ask questions more intelligently."

Many companies are online these days, so you can easily find out about the organisation's mission statement and goal, simply by clicking on the 'About Us' icon. If you know how to read them, even annual reports can be assessible sometimes and can tell you a lot about a company's financial health and areas of growth and emphasis.

Being able to name someone in the company you have been talking to shows your resourcefulness, determination and gives them someone else whose opinions of you they can seek.

Another key preparation strategy is to practice answers to commonly asked questions. Most likely, the interviewer will ask you why you want the job and what you can offer to the company. You might also be asked to describe yourself and talk about your interests and hobbies. You should prepare answers and practise them, but don't memorise the answers, or you may come across as stiff and unnatural. There's also the possibility that your mind will go blank if you forget a word or 2 and hit the panic button. As Mrs. Choo puts it, "your answers might sound rather clichéd or fake, or you might ramble on or 'over-sell' yourself. You must learn to listen well, and answer to the point."

ReachField HR Group, a local recruitment agency, also said that an interview is also your
chance to see if the job is really what you want. In other words, the interview really is a 2-way process and not 1-way traffic, so prepare a set of questions to ask the interviewer. Besides, you'll come across as genuinely interested in the job only if you ask questions. Asking the right ones will also show that you have intellectual curiosity, initiative and can carry out a decent conversation. Please note that you shouldn't ask questions about issues already addressed just to make up a quota, the interviewer will think that you didn't pay attention and you'll come across as rude. Some useful questions you should ask are listed below.

The Importance of Nonverbal Communication

What you project through your body language is just as important as what you say. Your personality will radiate through your posture, gestures and overall presentation of yourself. Although some might argue that paralanguage is innate and hard to correct within a short span of time, the least you should do is arrive at the interview looking presentable.

This doesn't mean that you come in your weekend best, with high-heels, as a walking fashion statement. There are specific guidelines for dressing appropriately for an interview. First of all, you have to know the dress code of the company you're applying to. Like it or not, your dressing will tell them how well you'll fit in the corporate culture. For example, if you're hoping to land a job in a bank, it's not advisable to show up in bright colours and open-toed sandals. Because banks are conservative, you should abide by the norms and expected dressing styles so as not to look sloppy and inadequate. On the other hand, if you're applying for a job in the creative field, you should play up your individuality.

Companies like advertising agencies and web design firms do not have formal dress codes, and you can make them feel uncomfortable if you look too sombre. But be careful not to overdo it and keep in mind that your clown suit and rainbow-hued wig isn't going to convince them you're not really mocking them either.

You also want the interviewer to like you, according to Interview for Success, employers will hire people they like, and who can interact seamlessly with them as well as other staff members. Follow simple tips on making yourself more likeable; these are general rules of any formal interaction.

Forget the Asian modesty mantra, you're not trying to be a mail-order bride, you should make eye contact. Good eye contact shows that you can be trusted, and that you're truly interested in the job. You will also come across as self-assured and confident. A moderate amount of smiling will also reinforce your positive image. Smiling shows that you have a
positive attitude and that you are easy-going. You should also sit upright and lean forward slightly to show that you're interested and that you are paying close attention to what the interviewer says.

Another important point to note is listening to the interviewer. By giving him your full attention, the interviewer will appreciate that you are genuine and polite.

The Interview Myths

One of the most common misconceptions about getting the job is that the most qualified person, with the best educational credentials and work experience will be the first choice. Although, qualifications are major criteria, employers hire for many different reasons including emotional ones. According to Interview for Success, employers want to know how
you interact with them, and how well you will fit into the company. Again, employers hire people because they like them and the degree and criteria for "like" varies from one employer to another.

Another myth of job interviews is that the interviewer will assess your performance only at he end of the interview so there's time to warm up. Not true. Like many of us, interviewers base their opinions of you from the very beginning, some top-ranking decision makers may even size you up in the first 30 seconds because they are very busy people. In other words, first impressions are very crucial, and the first minutes of the interview are critical. How you present yourself, how you greet the interviewer, and even how you smell will influence how the remainder of the interview will proceed.

Another myth not many are aware of is that there are interviews arranged to project an image that they are objectively selecting the right candidate. Adds, Mrs. Choo, "Some interviews are sheer whitewash. The man or the woman for the job has already been chosen, but most companies must appear to be objective, an ad is put up and candidates are called in for an interview following these so-called companies' SOPs (standard operating procedures)."

The Real Deal

If you have done your research on the organisation, and anticipated questions you will be asked, your job interview should be a breeze. However, most people get the heebie-jeebies right before meeting the employer or the interviewer. It's normal to feel nervous, so what do you do right before the interview?

First of all, never be late. If first impressions count, being late can be the biggest mistake you'll make. If you don't know exactly where the company is, leave your house at least half an hour before the estimated travelling time you need. You might even want to visit the location a day before to familiarise yourself with the area.

ReachField HR Group also reminds that you should also bring along original educational
documents and copies for the company to keep. This is an important step, as even though you may not be hired immediately, the organisation will have a copy of your qualifications and contact if they ever need to hire again. And really, it'll be a big hassle if you have to send them your certificates after the interview. You may also come across as unprepared.

It is also advisable to visit the rest room before entering the office. Imagine having to excuse yourself during the interview or stay put with a look of agony on your face!

While waiting for the interview, try to talk to or observe the receptionist or any of the staff in the organisation. You can find out more about the company, and further assess the corporate environment. Likewise, you might want to pick up company literature, or look at the trophies or achievements that many companies showcase. You never know, the bits
of information you pick up might be useful at least in restarting a stalled conversation.

On entering the interview room, greet the interviewer by name. If he is standing, offer your hand for a handshake. If he's sitting at his desk far from the interviewee's chair, it is not necessary to shake his hand, but wait for him to ask you to sit down. If the interviewer is
trained, he will ease you into the interview with warm-up questions. If not, try to keep your cool, and remember your nonverbal communication.

Keep in mind that an unsuccessful interview doesn't necessarily mean you're not qualified for the job. Different companies value different qualities when hiring. As Mrs. Choo explains, "[A successful interview is] one that matches the interviewee's and interviewer's expectations."

At any rate, the experience should make the next interview even simpler.

Here's a list of guides for further information on job interviews:

  • JobsDB [www.jobsdb.com]
    This website not only lists jobs available and offers free sign-ups for job alerts, it also has tips on business writing, matching personalities and careers, and more.

  • ReachField HR Group [www.reachfield.com]
    This is a recruitment agency. The site allows you to sign-up online on their database, nd they will contact you if they find any job suitable for you. In addition, this site features useful articles on advice for career planning, how to write cover letters and offers interview tips.


  • Career Journal Asia [www.careerjournalasia.com]
    Provides information on job vacancies and includes tips on job-hunting techniques.

  • Dummies.com [www.dummies.com]
    This site not only gives summaries on Dummies books, it also features interesting and resourceful articles adapted from the books. Stories worth checking out are Using
    Search Engines for your Online Job Hunt
    and Five Tips for Better Resume Writing

Frequently Asked Questions >>>
The Do's and Dont's >>>


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Frequently Asked Questions >>>


Frequently Asked Interview Questions

- Tell me about yourself.
- What do you do in your spare time? Any hobbies?
- What are your major weaknesses and strengths?
- What role does your family play in your career?
- How well do you work under pressure and meeting deadlines?
- If you could change your life, what would you do differently?
- Why do you want to join our organisation?
- Why do you think you are qualified for this position?
- Why should we hire you?
- What do you want to be doing five years from now?
- What do you know about our organisation?
- What are your short-term and long-term career goals?
- What attracted you to our company?
- What subjects in school did you enjoy most? The least? Why?
- What leadership positions did you hold?
- Did you do your best in school? If not, why?


Questions You Should Ask

- What duties and responsibilities does the job entail?
- What are your expectations from the person hired for this job?
- What kind of person are you looking for?


Source: Interview For Success by Caryl Rae Krannich and Ronald L. Krannich


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The Do's and Don'ts >>>


Here are some general tips on what NOT to wear in an interview


Checklist for women: No

- heavy makeup
- overpowering perfume, it's hard to hear the question when the panel
  
is choking
- pastel overloads (shades of pink, baby blue) remind us of nurseries
- provocative clothing (clothes that are see-through, clinging, or have
  high slits, and plunging necklines. Here's not the place to show off
  your micro mini)
- flashy jewellery, dangly earrings, ankle bracelets or things that
  make noise when you move (no one wants to hire a cat)
- strappy shoes, sandals, or towering heels
- big hair (only Julia Roberts can pull it off and we know what role
  she was playing in Pretty Woman), or elaborate styles
- chipped, or unusual colour nail polish

Checklist for men: No

- bulge in pockets
- 5 o'clock shadows
- short or white socks, or short pants which show these off
- mismatching belts and shoes
- ties too long or too short, with cartoonish prints, or bowties
- wrinkled or soiled clothing
- body odour

Checklist for everyone: No
- tinted glasses or streaks of dye on the hair
- visible body piercing or multiple earrings in one ear
- visible body art, cover tattoos if possible
- inconsistent look- sneakers with ties

Taken from Interviews For Dummies by Joyce Lain Kennedy


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